Terms of Service

1. The service

MOSTY (https://mosty.global) is a cross-border online shop that sells Korean beauty and fashion products to customers in Vietnam. TEENZ GLOBAL LIMITED operates MOSTY and is the merchant of record for MOSTY orders.

2. Accounts

• You must provide true, accurate and up-to-date information and keep your login details secure.
• Activity carried out through your account is treated as your own. Tell us immediately if you notice unauthorised use.

3. Orders, prices and payment

• Prices are shown in Vietnamese dong (VND). The price, shipping fee and any other charges shown at checkout apply to your order.
• An order is accepted once we confirm it. Orders paid by bank transfer are confirmed after payment is received.
• We may cancel an order if an item is out of stock, a price was displayed in error, or a transaction appears fraudulent. Any amount paid for a cancelled order is refunded in full.
• Payments are processed by third-party payment service providers and are subject to their terms. We do not store full payment card details.

4. Shipping

Products are shipped from Korea to the address in Vietnam you provide. See our Shipping Policy (teenz.hk/shipping) for fees and details.

5. Returns and refunds

Returns, cancellations and refunds are handled under our Refund Policy (teenz.hk/refund).

6. Your obligations

• Do not use the service for any unlawful or fraudulent purpose or to infringe the rights of others.
• Do not interfere with the operation of the service or scrape its content in bulk by automated means.

7. Intellectual property

Text, images, logos and software on this website and on MOSTY belong to us or to their respective rights holders. Do not copy, modify or use them commercially without permission.

8. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss arising from the use of, or inability to use, the service. Nothing in these Terms excludes liability that cannot be excluded by law.

9. Changes to these Terms

We may update these Terms from time to time. The updated version is published on this page with its effective date. Continuing to use the service after that date means you accept the updated Terms.

10. Governing law

These Terms are governed by the laws of the Hong Kong Special Administrative Region.

11. Contact

• Company: TEENZ GLOBAL LIMITED (Hong Kong BR No. 79836810)
• Registered address: No. 5, 17/F, Strand 50, 50 Bonham Strand, Sheung Wan, Hong Kong
• Email: r1mkh04@teenz-corp.com